Return and Refund Policy

This Return and Refund Policy govern the conditions under which returns and refunds are accepted by BinderBoy. By making a purchase on our website, you agree to the terms outlined below.

1. Return Eligibility

Strict NO RETURN Policy.

2. Non-Returnable and Non-Refundable Items

The following items are not eligible for return or refund:

• Products damaged due to customer misuse, improper handling, or installation

• Customized or made-to-order wooden products

• Items without original packaging

• Products purchased during clearance sale or special promotions

3. Replacement Policy

In case of damaged or incorrect products, customers may opt for:

• A replacement product (subject to availability), or

• A full refund

4. Shipping Charges

• Shipping charges are non-refundable unless the return is due to our error (wrong or damaged product).

5. Cancellation Policy

Orders can only be cancelled before dispatch. Once shipped, cancellation requests will not be accepted.